Frequently Asked Questions
Find answers to common questions about our musical electronics
Do your audio interfaces support both Mac and Windows?
Yes, all our digital interfaces are plug-and-play compatible with the latest versions of macOS and Windows.
What is the warranty period on electronic components?
All hardware comes with a standard 2-year manufacturer warranty covering defects in materials and workmanship.
Are cables included with the studio monitors?
Most monitors include power cables; however, XLR or TRS audio cables are typically sold separately to allow for custom lengths.
Can I return software or digital plugins?
Due to the nature of digital licensing, software and downloadable content are non-refundable once the product key has been issued.
Do you offer technical support for setup?
Absolutely. Our team of audio engineers is available via email or chat to help you configure your new gear.
Is international voltage supported for your amplifiers?
Most of our modern electronics feature universal switching power supplies (100V-240V), but please check the specific product specs before purchasing.